Questions


What is the ordering process? TOP

1. Select the item(s) you would like to purchase and add them to your shopping cart.

2. Do you need gift wrapping? If so, please select "Gift Wrapping" for $3.00+. If not, proceed to checkout (view cart).

3. Select the preferred Shipping Method, Delivery, or In Store Pick Up, then select "Recalculate". (Enter Coupon Code, if applicable, then "Recalculate")

4. Check out using Paypal and receive your order confirmation by email. Contact info@littlebrownbasket.com for further assistance if necessary.

What are the shipping costs? TOP

 Shipping and Handling Fees vary based on package size and weight:

 

Louisiana Shipping & Handling  $5 - $12

Standard Shipping & Handling   $10 - $17

Express Shipping & Handling     $13 - $23

Local Delivery (Greater New Orleans Area ONLY)        $10.00 

In Store Pick-Up   FREE

 

 

Can I pay by check or money order? TOP

Yes. Please email your order to orders@littlebrownbasket.com with "Order-Check Payment" in the subject line. Once you receive order confirmation and a total, make your check/money order payable to The Little Brown Basket and mail to the address provided in the confirmation.

Your order will be shipped within 2 days of your payment being received.

When can I expect to receive my order? TOP

All orders are processed and shipped within 1-2 business days. Depending on the shipping method you select, your order can arrive between 2-5 days after your order has been placed. (US Shipping ONLY). If you have a questions about your order, please email us at orders@littlebrownbasket.com. You may also use the order tracking feature on the website.

Will the ingredients for the Sweet Treats be included in the packaging? TOP

All Sweet Treats contain at least one of the following ingredients: milk, eggs, nuts, and/or wheat product.

Gourmet Praline

Why do pralines turn lighter in color after receiving them? TOP

The white spots are caused by the natural process called crystallization.  Crystallization is when the sugar turns back into its original crystal form. The process begins the moment we form the pralines. We do not use any preservatives in our praline recipe. For the best flavor, consume within two weeks.

What is the shelf life for the Gourmet Pralines? TOP

Once your treats are received, pralines can be stored for two weeks in an air tight container. (These may also be frozen, preferably in a freezer bag.)

*Pralines are fragile and may break during the shipping process. We will pack your order as securely as possible to avoid this.

What is The Little Brown Basket's online purchase return policy? TOP

There are no full cash refunds for any online purchase. Instead, if we are contacted within 2 days of delivery, we will give e-store credit or a transferable gift certificate for 50% of the purchase amount to the customer. We strive to provide each customer with the highest quality products and service. For more information, please email info@littlebrownbasket.com.

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